Blue Vineyard Events Privacy Policy

Last updated:18 Feb 2026

Blue Vineyard Group Pty Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our events platform.

If you have any questions or concerns about this policy, contact us at:
events@bluevineyard.com

1. What Information We Collect

We may collect the following personal and sensitive information from you:

• Personal Details: Name, email address, phone number, and similar contact information
  
• Event-Specific Details: Dietary requirements, accessibility needs, accommodation preferences, etc
  
• Account Information: Login credentials, profile data, and preferences
  
• Payment Information: Via integrated third-party processors (we do not store full card details)
  
• Technical Data: IP address, browser type, operating system, and anonymous usage data
  
• Sensitive Information: On occasion, we may collect health or religious information (only with your explicit consent)
• Child related safety information: e.g. swimming capability, parent/guardian details, domestic security issues etc.

2. How We Collect Information

We collect information:

• Directly from you via forms and registrations
  
• Automatically through anonymized server-level analytics
  

3. Why We Collect Your Information

We use your information to:

• Enable you to register and manage event participation
• Communicate important updates related to events
• Improve and personalise your user experience
• Comply with legal obligations and industry standards
• Facilitate data synchronisation (where applicable) with trusted partners

4. Who We Share Your Data With

We only share your data with:

• Event organisers (to administer the event you’ve registered for)
  
• Payment processors (to securely handle transactions)
  
• Analytics providers (anonymously, to improve platform performance)
  
• ADSAFE – For Child safety checks

We do not sell or rent your data to third parties.

Some service providers may operate outside of Australia, and where they do, we take reasonable steps to ensure your data is handled according to Australian Privacy Principles 

5. How You Can Control Your Information

You can access, correct, or delete your personal information at any time by contacting us at: events@bluevineyard.com

6. Data Retention

We retain active user data for the duration of your event or account usage.
Non-current personal data is retained for no longer than 12 months, Note: this does not include your profile information as this will be retained indefinitely for your convenience unless you request otherwise.

7. Security

We take the security of your data seriously and implement a range of measures to protect it, including:

• Two-factor authentication for administrative access
  
• Data stored on hardened, Australian-based servers
  
• Immediate notification in the unlikely event of a data breach
  

8. Cookies and Tracking

We use server-level analytics to monitor usage patterns. These are completely anonymized and do not identify individuals.

At this time, users cannot opt out of this anonymized tracking.

9. Legal Compliance

We comply with the Australian Privacy Act 1988, including the Australian Privacy Principles.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top of this page and notify you where appropriate.

11. Contact Us

If you have any questions or need further clarification, please email:

📧 events@bluevineyard.com